Privacy Policy for CableArch.com

Last updated: 11/30/2025

CableArch.com (“we”, “our”, “the Site”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

1. Who We Are

Our website address is: https://cablearch.com

Cable Arch™ is a product brand offering cable elevation and organization accessories.

2. Information We Collect

2.1 Comments

When visitors leave comments on the Site, we collect:

• Data shown in the comments form

• Visitor IP address

• Browser user-agent string (for spam detection)

An anonymized hash of your email may be sent to Gravatar to check if you use their service.
Gravatar Privacy Policy: https://automattic.com/privacy/

After your comment is approved, your profile image becomes visible publicly with your comment.

2.2 Contact Forms

If you contact us through a form, we may collect:

• Your name

• Email address

• Message content

This information is used solely to respond to your inquiry.

2.3 Orders & WooCommerce Data

When you place an order through our store, WooCommerce collects:

• Name

• Billing and shipping address

• Email

• Phone number

• Payment details (processed securely by third-party processors — we do not store full credit card numbers)

• Order notes

• IP address

This information is used to:

• Process and ship your order

• Manage returns or customer service

• Prevent fraud

• Maintain internal record-keeping and tax compliance

2.4 Account Information 

If you create an account:

• We store your username, email, display name, and any profile details you add.

• You can edit or delete your information anytime (except your username).

2.5 Media

If you upload images to the Site, avoid uploading images containing location data (EXIF GPS). Other visitors may be able to download and extract location data.

3. Cookies

3.1 Comment Cookies

If you leave a comment, you may opt in to saving:

• Your name

• Email address

• Website

These cookies last for one year.

3.2 Login Cookies

When you visit our login page, we set a temporary cookie to test whether your browser accepts cookies. It contains no personal data and is deleted when you close your browser.

When logging in, we set:

• Login cookies (2 days)

• Screen preference cookies (1 year)

If “Remember Me” is selected, your login persists for 2 weeks.

3.3 WooCommerce Cookies

WooCommerce may set cookies to:

• Track cart contents

• Maintain session data

• Support store functionality

No sensitive personal information is stored in these cookies.

4. Embedded Content From Other Websites

Pages or posts may include embedded content (e.g., videos, images, articles). These third-party websites may:

• Collect your data

• Use cookies

• Track interaction with embedded content

Your interaction is treated as if you visited the third-party website directly.

5. Who We Share Your Data With

We may share data with:

• Payment processors (Stripe, PayPal, or whichever you use) — for secure payment handling

• Shipping carriers — to deliver your order

• Spam detection services — for comment and form protection

• WooCommerce extensions — only where necessary for store operation

If you request a password reset, your IP address will be included in the reset email.

We do not sell or rent your personal data.

6. How Long We Retain Your Data

• Comments: Retained indefinitely.

• Customer orders: Retained for tax, audit, and legal compliance (typically 7 years).

• User accounts: Retained as long as the account exists.

• Contact form messages: Retained as long as needed to respond to inquiries or maintain customer service.

7. Your Rights Over Your Data

You may request:

• An exported file of the personal data we hold about you

• Correction of inaccurate data

• Deletion of your personal data

This does not include data we must keep for administrative, legal, or security purposes.

To make a request, contact us.

8. Where Your Data Is Sent

Visitor comments may be checked through automated spam-detection services.

Orders placed through our store may be processed through third-party platforms (payment gateways, shipping services) that comply with privacy and security standards.

9. How We Protect Your Data

CableArch.com uses:

• Secure server hosting

• SSL/HTTPS encryption

• Limited administrative access

• Industry-standard WooCommerce security features

While no system is 100% secure, we take reasonable measures to protect your information.

10. Contact Information

For privacy-related questions, contact us.